• Desktop Engineer

    Job Location US-Washington DC
    Posted Date 8 months ago(2/17/2018 6:54 PM)
  • Overview

    eMentum is a management and information technology consultancy that works with our clients to successfully transform their organizations.  We deliver strategy, management, and IT solutions that leverage our clients’ strengths, minimize their risks, and meet their goals.  We specialize in providing custom-tailored strategic consulting services, program management leadership, and technical implementation delivery to the Fortune 500 and the Federal Government.



    Relocation reimbursement is not available for this position.


    The successful candidate must be a US Citizen and an hold either an active Secret or Top Secret clearance.


    eMentum values Diversity and is an Equal Opportunity Employer (M/F/V/D)


    • LAN Installation will include both LAN hardware and software.
    • Provide installation, implementation, and problem resolution support for client custom designed applications. 
    • Ensure that all  security and hardware configurations are strictly adhered to.

    Areas of responsibility will include:

    • Software Installation: Install and test new software acquired by client.

    Troubleshooting and Problem Resolution:

    • Provide technical assistance  users experiencing trouble with their
    • Troubleshoot problems utilizing diagnostic software when possible. For problems that cannot be immediately corrected, prepare an issue/instance report recommending necessary course of action to remedy situation.

    Hardware and Software Installation:

    • Install and test new PC hardware and software.
    • Ensure that all newly installed computers, peripherals, or boards are in working order and logged.
    • Install and test new PC software, ensure that it is working properly and logged into the inventory.
    • Interview staff to determine hardware and application needs.
    • Provide telephone support to LAN users.
    • Utilize Remedy to manage tickets.



    • At least four (4) years of desktop engineering experience.
    • Active Secret or Top Secret Clearance.


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